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Food City

  31 inquiries |
Independent Grocery Stores

145 West Lee Highway
Chilhowie, VA 24319-4602
| Get Directions

(276) 646-5723

Company Rating

D

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/30/2021

Your pharmacist is already refused to fill my prescriptions

I was banned from the chilhowie store for asking to inspect the non existent pharmacy licenses that are should be posted and available for scrutiny and validation by any customer at any time .asst manage Travis was alerted by. Shim had bright red hair and a attitude to go with it I asked her for the district managers contact info she tried to sell me a lie that there was no such thing as a complaint form and called Travis who showed up and tried to take me with another employee to the back . He advised me I was banned from the store. This is discrimination and also is against the Commonwealth of Virginia this has caused a severe hardship on both my elderly mother who was the recipient of the perscription. further I've spoken to counsel regarding this I've been a 5 year customer I've never had an issue with any food City staff at any store if this ban stays in place a legal action could follow all I want to do is be able to shop . Your pharmacist is already refused to fill my prescriptions there not knowing anything but a single drug I take that's clear discrimination I get it at other food City pharmacy I strongly suggest you speak to your legal council I'd like to know the pharmacist name as she refused to provide it the prescription had to be transferred. this could have been avoided had I not been threatened with trespass which has not legally been done I'd like to inspect the proper positioning in the available line of sight of any customer anyone working behind the counter must adhere to this protecol the board of pharmacy will be alerted on mayland drive Richmond VA of all pharmacy staff as you would expect at say CVS Walmart and Walgreens BBB 2 B ALERTED Yelp Google reveiws I suggest food City contact me or see ya in court

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Complaints and Resolutions

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Food City closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

This company's business is a grocery store.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Food City 849

Websites:
There are no additional web sites.

Contacts:

Jack Smith (Manager)
Jamie Vaughan (Manager)

Addresses: