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Food Lion

28 inquiries |
Independent Grocery Stores

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1013 Virginia Avenue
Clarksville , VA 23927 | Get Directions

(434) 374-9530

https://www.foodlion.com/store...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/8/2020 Gary H.

75 of the customers without a face covering(Mask) and employees walking around with the face covering (Mask) down below their nose.

The Governor passed a guideline; "everyone must were a face mask when going out in public". Why pass a guideline when Know One is going to enforce the guideline. Go into Food Lion any day, anytime and u will see 75 of the customers without a face covering(Mask) and employees walking around with the face covering (Mask) down below their nose. One of three options needs to happen: 1- CLOSE DOWN 2-Pass out Face Covering's at the door and tell them they must wear it or LEAVE! Follow up by having someone patrol the store looking for people not conforming, make them LEAVE if NOT. This Pandemic is past "Being Political". 3- Warn Employees on Properly wearing Face Covering's. If they do not conform, terminate thei

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Food Lion closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is independent grocery stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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