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Fort Worth Walmart Supercenter

235 inquiries |
Department Stores

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7451 Mccart Ave
Fort Worth, TX 76133-7296 | Get Directions

(817) 361-6032

http://walmart.com/store/2978/...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/30/2018 Julie C.

Hello, this Walmart store is a joke to shop in, the customer service is horrible.

Hello, this Walmart store is a joke to shop in, the customer service is horrible. I waited 8 mins for change finally a CSM walked slowly over with it. One row over there were 3 more CSM just standing there talking and I told them it was ridiculous and that they should take more initiative to help their customers. I shop at this store for convience but I'm willing to drive 10mi to Burleson for better service for my money. Make these people do their job or hire someone who will. I'm fed up with this particular store Walmart #02978, fort worth tx 76133

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Fort Worth Walmart Supercenter closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is department stores.

Primary Contact:	Manager
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Wal-Mart Portrait Studio

Walmart Supercenter #2978

Websites:
There are no additional web sites.

Contacts:
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