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ForwardLineFinancial, LLC.

862 inquiries |
Loan Companies

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21700 Oxnard Street, Suite 1450
Woodland Hills, CA 91367 | Get Directions

(866) 623-4900

http://www.forwardline.com

Monday-Friday: 5:30 AM – 6 PM (PT) Saturday: 7 AM – 4 PM (PT)

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/5/2013 Craig M

ForwardLine has been such a big help in our expansion. They are great!

Thanks to ForwardLine for all you've done for Pepper Palace. You have helped us grow from one store to 12 in under 3 years. As we move into the future, ForwardLine will remain our first source of borrowing. You guys are a great financial resource for small businesses. Jeff and Dave have been great as has the rest of the team.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against ForwardLineFinancial, LLC. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

ForwardLine is a nationwide direct lending providing affordable working capital to America's small businesses. For over 14 years, ForwardLine has delivered funding to over 15,000 businesses. At ForwardLine, growing your business is our business.

Primary Contact:	Steve Carlson (CEO)
Business Started:	1/21/2003
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Licensing

California Department of Business Oversight

Verified License

License Number: 6039614
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

ForwardLine

Forward Line

Websites:
There are no additional web sites.

Contacts:

Teju Owoye (Digital Marketing Director)

Wesley Hawk (VP of Operations)

Customer Service

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Secured Credit Card Companies

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