Four Seasons Decor & Shutters ratings, reviews and complaints - Window Coverings Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants generally allege making substantial deposits for window coverings but failing to receive any. Some customers complain that what they did receive was sub-standard, not what was ordered, or was incorrect and despite promises to repair, replace, or refund no resolution was ever provided. Most customers said that they company was difficult to contact.

In one case, the company responds by stating that they delivered the product.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Four Seasons Decor & Shutters closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is door and shutter installation.

Primary Contact:	John Lee (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

FSDS

Windows and More Company

Windows & More Co.

Websites:
There are no additional web sites.

Contacts:

John McCarthy

Other Categories:

Shutters Retailing

Addresses:

984 South Elden Avenue, Los Angeles, CA, 90006

23555 Golden Springs Drive # I, Diamond Bar, CA, 91765

Reputation Report

Four Seasons Decor & Shutters

Complaints and Resolutions

Other Information