Freedom Computer Products Company ratings, reviews and complaints - Printing Supplies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Freedom Computer Products Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Freedom Computer Products Company specializes in the sale of computers and computer related products.

Primary Contact:	Steve Ortkiese (Owner)
Business Started:	7/6/2011
Social:

About Freedom Computer Products Company

As required, our company offers OEM genuine brand toners, alternate brands, and generic brands. Our brands include the companies listed below, as well as many others:

* Hewlett Packard
* Brother
* Xerox
* Canon
* Epson
* Ricoh
* Savin
* Minolta
*PLUS MANY MORE

We may not be one of the largest companies serving this industry, but our company is consistent and easy to deal with. Our philosophy is to offer competitive pricing, excellent service, great products and respect for our customers. We greatly appreciate any consideration in placing your first small order promptly, so that you'll realize all the huge benefits of a long term relationship that many medical facility and newspaper customers have enjoyed for many years. We make every effort to eliminate any resistance you may have to dealing with our company by offering an 'iron-clad' money-back guarantee. We'll spoil you with the best pricing, quality, and service.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Freedom Computer Products Co.

Freedom Computer Products

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Fax Equipment and Systems Dealer