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Freeman & Son Fire Restoration

737 inquiries |
Fire Damage Restoration Services

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31566 Railroad Canyon Road, Suite 609
Canyon Lake, CA 92587-9446 | Get Directions

(800) 778-8910

http://www.freemanson.com

Monday - Friday 8:00am through 5:00pm PST.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/12/2013 Dwayne H.

liked

They were considerate of our situation, and did a great job with keeping us informed.End result was exceptional.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Freeman & Son Fire Restoration closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Freeman & Son Fire Restoration provides fire and water damage Insurance repair. "Our clients trust us to repair, restore and return their property in better condition than before the fire or water damage."

Primary Contact:	Spencer Freeman (President)
Business Started:	5/12/1986
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 688391
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Teresa Freeman (Secretary)

Other Categories:

Water Damage Restoration Services

General Building Contractors

Addresses:

22359 Boating Way, Canyon Lake, CA, 92587

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