84 inquiries | Online Retailers
(877) 332-9703
Weekdays 9:00 a.m. to 6:00 p.m.
Company Rating
AAA
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based on 0 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
Knowledge gives power, but it’s Information that births knowledge. At Frontier, we are committed to providing high quality digital information products at affordable prices.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.Internet ShoppingAssess the site. It should contain basic information about a company's products and services, along with a phone number and physical street address for the company.Look for affiliations. Does the company display a seal to show affiliations with any organizations? If so, check with these organizations to find out what the affiliation means and what the company must do to be affiliated with them.Look for privacy policies. You can enjoy significant convenience and cost-savings by sharing information with a company about your interests. The company should tell you how they use the information and, if information is shared with third parties, respect your wish not to have it shared. As of July 2004, posting a privacy policy on a website that collects personal information from consumers residing in the State of California is required by law.Find out what people say about them. Ask friends who have done business with the company. Surf the Web to see what news media and other sites report about them. Check out the company's reliability report with the appropriate BBB.Look for special customer services. Many Web sites have features such as "virtual models" for selecting apparel, gardening libraries for buying seeds, music clips for choosing CD's, or other features that help you select products that fit your needs.Shop secure sites. When moving to the checkout section, make sure you see an unbroken key or locked padlock at the bottom or top of the screen. Also, the URL in the checkout area should begin with "https:" if you are shopping on a secure server.Pay by credit card. Consumers have all of the same protections shopping online as they have when shopping in retail stores or catalogs. You'll be covered under the Fair Credit Billing Act in the event of non-delivery or fraud.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
DBAs:There are no additional DBAs.
Websites:There are no additional web sites.
Contacts:There are no additional contacts.
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