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Frost Waterproofing & Construction LLC

184 inquiries |
Home Improvements

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25 Lind Avenue
West Seneca, NY 14224 | Get Directions

(716) 868-2276

http://www.westsenecanywaterpr...

Monday-Friday: 7:00 AM- 7:30 PM
Saturday: 8:00 AM-5:00 PM
Sunday: By Appointment

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/8/2018 Mike G.

Excellent Work!!!

I contacted Mike Frost for an estimate on work that I needed done in the basement to replace the drain tiles due to water issues. I had four estimates and Frost Waterproofing was by far the BEST estimate. They were professional and prompt and cleaned up before leaving for the day each and every day. I was impressed with their service, expertise and professionalism. I would highly recommend them to anyone that needs basement waterproofing/repair -YOU WILL NOT BE DISAPPOINTED!! Thank You Again Mike Frost and the crew for your service and excellent work!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Frost Waterproofing & Construction LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Frost Waterproofing & Construction in West Seneca, NY offers residential waterproofing, basement waterproofing, and property drainage systems at reasonable rates and financing is available for larger jobs. Our contractors are highly experienced.

Primary Contact:	Michael P. Frost (President)
Business Started:	5/17/2010
Social:

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Licensing

~ This company may be required to be licensed or registered for the services they provide. To check the status of this company's license or registration please visit the website of the NYC Department of Buildings at www.nyc.gov or give them a call at (212) NEW-YORK.

~ ~

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites: