Fusion Financial ratings, reviews and complaints - Mortgage Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Fusion Financial closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide full service tax and accounting services including bookkeeping, accounting, audit defense, & tax planning. We also offer a wide array of mortgage products to suit your individual needs. We specialize on conventional & FHA financing.

Primary Contact:	Mike Guiterrez (Vice President)
Business Started:	8/2/2004
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01401667
Status: Licensed

Licensing Agency: CALIFORNIA BOARD OF ACCOUNTANCY~~License Number: 89818~Status: As of our verification date May 24 2011 this license is CLEAR~~This license permits the company to perform the~following services: ~~Certified Public Accountant~~Licensing Agency: Department of Real Estate~License Number: 01855445~Status: As of our verification date this license is valid~~

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Fusion Mortgage Lending

Fusion Business Group

Fusion Realty

Fusion Financial Solutions

Websites:
There are no additional web sites.

Contacts:

Christopher Collins (Broker)

Other Categories:

Accountants Enrolled Agents

Addresses:

8608 Utica Avenue, Rancho Cucamonga, CA, 91730

Reputation Report

Fusion Financial

Complaints and Resolutions

Other Information