GC Services Limited Partnership ratings, reviews and complaints - Collection Agencies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against GC Services Limited Partnership closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

As one of the industry’s leading business process outsourcing providers today, GC Services offers a wide array of accounts receivable solutions and customer care solutions to both public and private sector organizations.

Primary Contact:	Brad Batig (Chief Compliance Officer & General Counsel)
Business Started:	4/3/1987
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

GC Services L.P.

GS Services

G.C. Services

GC Services

GC Services Limited Partnership

Websites:

Contacts:

Bridget Lofton (GC Services)

Heather Struggs (Compliance Specialist)

Megan Conway (Executive Vice President HR)

Desiree Turnipseed (Human Resources )

Shon Sherman (Compliance Manager & Legal Counsel)

Addresses:

P.O. Box 7835, Baldwin Park, CA, 91706

Reputation Report

GC Services Limited Partnership

Complaints and Resolutions

Other Information