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George's Tile Works

112 inquiries |
Tile Contractors

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17834 Burbank Blvd. Unit 110
Encino , CA 91316 | Get Directions

(818) 257-2774

Call 818-257-2774 for our business hours

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/15/2016 Helen L.

Homeowners BEWARE!!!

As Vince N. mentioned STAY AWAY!!! Horrible tile contractor and dishonest too. We had him install large format Italian tiles in the kitchen, family room and bathroom. They did the demo told us our floors were in good condition. After the install we saw lippage throughout the areas and he blamed it on our floors, then he blamed it on our tiles. They also installed chipped tiles!!! What kind of professional installs chipped tiles and leaves it hoping the homeowner doesn't notice??? The grout work was substandard and way below the tiles. All the dirt is trapped between our tiles and it's impossible to get the dirt out without a high power vacuum. In addition, they did a bait and switch ... We were charged extra for epoxy grout and they installed regular sanded grout. And to top it off, he didn't clean the tiles after the install, we have haze leftover from the grout & thinset that is impossible to remove! Horrible company, bad workmanship and dishonest!!! The state contractors board is looking into this issue and their tile specialist confined our claim that all the tile work that George and his employees did was substandard. We are now in the process of tearing out all the tiles he installed and redoing it. A total nightmare!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against George's Tile Works closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

George's Tile Works specializes in providing tile contracting services with a reputation for providing outstanding work since 1988. Call us today to schedule an appointment.

Primary Contact:	George Mishalany (Owner)
Business Started:	10/4/1988
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Licensing

California State Contractors License Board

Verified License

License Number: 543204
Status: Expired

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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Georges Tile Works

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