Glass Etc. California Inc. ratings, reviews and complaints - Glass and Window Glazing Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Glass Etc. California Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Glass Etc. California is a family owned glass installation and fabrication company. We specialize in all your glass replacement needs, from shower doors to store fronts.

Primary Contact:	Lucio Duran (Owner)
Business Started:	8/30/2001
Social:

About Glass Etc. California Inc.

Glass Etc California was first established as a family business in 1999. With the years of experience we have gained since then, we are confident that our services will fit your needs. Whether those needs are glass repair in Northridge or glass shelves installation in Santa Clarita, we're the company you should call. We pride ourselves on offering top notch customer service and well as reasonable and affordable rates. We've made it our goal to help everyone on their products, no matter how big or small. Let us be there for you, and give us a call today!

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Licensing

California State Contractors License Board

Verified License

License Number: 957908
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Glass Etc Cal.

Glass Etc. California, Inc.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Shower Door and Enclosures Manufacturer

Addresses:

8128 Orion Avenue, Van Nuys, CA, 91406

8256 Louise Avenue, Northridge, CA, 91325

Reputation Report

Glass Etc. California Inc.

Complaints and Resolutions

Other Information