Globaldox ratings, reviews and complaints - Public Notary Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company fails to pay for notary services performed by request of the company. Notaries complain after completeing services as agreed, they are unable to contact the company to obtain commissions or fees associated with their participation. Complainants report that the telephone number provided reaches only a recorded message, and written communications are not answered by the company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Globaldox closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing notary services via independent notaries contracted by Globaldox.

Primary Contact:	Marc Neeley (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company contacts Notaries Public nationally, soliciting them to perform notary services for various business or real estate transactions. The notaries are reportedly offered payment for their services within 30 to 45 days of performing services and completeing the transaction.

We advise caution if considering doing business with this company. In February of 2005, the company began returning all BBB complaints and letter correspondences unopened, and marked "Return to sender, address unknown." The returned mail has no official Post Office stamp, but rather, a hand written message. On July 18, 2005 we verified that all publicly listed phone numbers for this company are disconnected or no longer in service, and there are no new listings.

Other Considerations

Mail we sent was marked refused or returned from this company. Although the company appears to be in business, we have been unable to obtain responses to complaints and/or requests for other information.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Global Dox

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

7214 Fountain Avenue, Suite 105, West Hollywood, CA, 90046

Reputation Report

Globaldox

Complaints and Resolutions

Other Information