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Gold Trust Financial

551 inquiries |
Gold, Silver, and Platinum Dealers

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3201 Wilshire Blvd. STE 301
Santa Monica, CA 90403 | Get Directions

(800) 837-4653

http://www.goldtrustfinancial....

Monday - Friday 8:00 a.m. - 6:00 p.m.
Saturday 9:00 a.m. - 4:00 p.m.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/17/2014 Phillip R.

Hired as a contractor. Unpaid work stolen.

Was hired as a contractor/consultant by Mr. R and Mr. P to develop GoldTrustFinancial.com and work with a marketing company to set up marketing pages and click reporting. Delivered multiple products and was not paid for them. Numerous emails and phone calls with no responses. Don’t trust this “business” who feeds off the fear of an economic collapse with your money.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Gold Trust Financial closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Gold Trust Financial is one of the Nations's premier precious metals dealers.

Primary Contact:	Roger Peikin (Attorney)
Business Started:	12/16/1991
Social:

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Licensing

California State Bar

Verified License

License Number: 156546
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Roger Bruce Peikin Esq.

Websites:
There are no additional web sites.

Contacts:

Customer Service

Other Categories:

Trust Companies

Precious and Semi-Precious Gemstone Investments

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