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Goldco Precious Metals

Member | 14,079 inquiries |
Gold, Silver, and Platinum Dealers

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24025 Park Sorrento Suite 210
Calabasas, CA 91302 | Get Directions

(855) 450-1394

http://goldco.com

Monday-Thursday: 8am-5pm Friday: 7am-4 pm Saturday and Sunday: Closed

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

1 complaints closed in last 3 years.

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Membership Information

Proud member since 12/09/2011
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 2/14/2020 Wayne H.

Professional and Personal

I did business with Reginald Johnson and found him to be a very professional representative for Goldco. I had many questions as a new customer and he was able to answer all my queries. Having a friendly, personal relationship with staff in a company goes a long way toward a positive experience.

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Complaints and Resolutions

Total Amount in Dispute:
$50.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against Goldco Precious Metals closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Goldco Precious Metals provides the wholesale of Precious Metals such as Gold, Silver, Platinum, and Palladium with over a Century of experience.

Primary Contact:	Adam Gardiner (CTO)
Business Started:	10/7/2006
Social:

About Goldco Precious Metals

Based in Woodland Hills, in California’s famous San Fernando Valley, Goldco Precious Metals was founded by Trevor Gerszt in 2006 to help clients looking to add precious metals to IRAs and 401Ks, as a tool to diversify their retirement portfolios and physically preserve their individual wealth.

Precious metals are widely acknowledged by investors and economists as a hedge against runaway government spending and excessive money printing by the Federal Reserve. For years, the Gold IRA Experts at Goldco Precious Metals have helped investors take advantage of little known loopholes in retirement account rules that eliminate fees and taxes when exchanging stocks and bonds for physical metals like gold and silver.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Joyce Ojeda (Marketing Assistant)

Compliance

Sarabia Lampkin (Executive Assistant)

Shantel Thomas