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Goldco Precious Metals

15,306 inquiries |
Gold, Silver, and Platinum Dealers

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24025 Park Sorrento Suite 210
Calabasas, CA 91302 | Get Directions

(855) 450-1394

http://goldco.com

Monday-Thursday: 8am-5pm Friday: 7am-4 pm Saturday and Sunday: Closed

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/19/2025 Sandra B.

Process is Easy because of Excellent Customer Service.

Account Executive Ben Monaci was patient, highly informed, and professional in his guiding me through the frightening purchasing process. His expertise and knowledge gave me confidence in his step-by-step directions in choosing type of purchase and in clarifying products available. I highly recommend Ben Monaci's guidance in making a well-informed purchase.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Goldco Precious Metals closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Goldco Precious Metals provides the wholesale of Precious Metals such as Gold, Silver, Platinum, and Palladium with over a Century of experience.

Primary Contact:	Adam Gardiner (CTO)
Business Started:	10/7/2006
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Joyce Ojeda (Marketing Assistant)

Compliance

Sarabia Lampkin (Executive Assistant)

Shantel Thomas

Information

Addresses:

21215 Burbank Blvd. Suite 600 , Woodland HIlls, CA, 91367

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