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Golden Star Janitorial

Member | 1,911 inquiries |
Janitorial Services

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4751 Unit A Holt Blvd
Montclair, CA 91763 | Get Directions

(909) 233-5135

http://www.5starjanitorial.net

Open 24/7 and Emergency Calls

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 10/28/2008
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 11/4/2014 Mario G.

Mr Guerra was very helpfull.

We need it to sale our parents house do to my parents wanted to move back to Alaska with us and enjoy their grand kids. My parents decided to put their house for sale. After talking to a few companies to came out and clean the windows the carpet and pressure washing the exterior of the house we found 5 Star Janitorial Inc. Jose Guerra came out and gave us a good deal when he show up with his team all in uniform and very organize. They clean the house in less time than expected and did a wonderful job. I would recommend Jose and his team to any one wanted to have their property clean, also his prices were not that high.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Golden Star Janitorial closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

5 Star Janitorial Inc. offers quality cleaning service for residential, commercial and industrial clients. We are the professional and courteous cleaning crew that you’ve been looking for.

Primary Contact:	Jose F. Guerra (Owner)
Business Started:	9/10/2008
Social:

About Golden Star Janitorial

For over a decade, 5 Star Janitorial Service has built our reputation as being the preeminent janitorial service in Southern California. We offer commercial cleaning services to our customers, and we tailor our packages to suit their unique needs.
Our crews are comprised of diligent, affable and well-trained employees who go above and beyond to leave your business looking pristine.
Regardless of what you need done, please be sure to give us a call or email us. We have the knowledge, equipment and experience to perform nearly any type of cleaning service, so no job is too big or too small for us to handle.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

5 Star Janitorial, Inc.

Five Star Janitorial

Websites:
There are no additional web sites.

Contacts:

Customer Service

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