Golfio, Inc. ratings, reviews and complaints - Golf Equipment and Supplies Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.~Complainants allege a variety of delivery related problems concerning late deliveries delays due to out of stock items incorrect items or difficcculties contacting the com[any to inquire on delivery status.~~The company responds to all complaints by promptly investigating delivery status shipping orders or issuing refunds or credits.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Golfio, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide online golf supplies and equipment shopping services.

Primary Contact:	Justin Lee (General Manager)
Business Started:	1/29/2004
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Golfio.com

Golfio

Websites:

http://www.kidsgolfio.com

Contacts:

Support

Don Lee (Chief Executive Officer)

Other Categories:

Online Retailers

Addresses:

21137 Commerce Pointe Drive, Walnut, CA, 91789

Reputation Report

Golfio, Inc.

Complaints and Resolutions

Other Information