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Goodman Plumbing Inc.

220 inquiries |
Plumbing Contractors

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P.O. Box 1391
Palm Springs, CA 92263 | Get Directions

(760) 325-3734

Contact company for business hours.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/1/2015 Michael S.

DO NOT call this crooked, unethical plumber! I felt like we'd been overcharged $75 (at the minimum) to $100.00. Not good!

DO NOT call this crooked, unethical plumber! Goodman Plumber came to my house today to repair a cartridge in kitchen sink hot water handle ($40 for the part, he claims). Also, the sink in our laundry room was dripping; he told my wife (who was home recovering from knee surgery), that that cartridge was only $10. The plumber left an UNITEMIZED BILL for $220.00!! I felt like we'd been overcharged $75 (at the minimum) to $100.00. Not good! I won't be calling this plumber again (they DON'T return calls either!). And I definitely DO NOT recommend Goodman Plumbing to ANYONE who doesn't want to be taken!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Goodman Plumbing Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Goodman Plumbing Inc provides professional plumbing services throughout the Palm Springs area.

Primary Contact:	Suzanne Goodman (Officer)
Business Started:	9/3/1970
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 657603
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Goodman Plumbing

Websites:
There are no additional web sites.

Contacts:

Monty Goodman (CEO/President)

Addresses:

667 South Calle Palo Fierro, Palm Springs, CA, 92264

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