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Gordons Auto Sales

125 inquiries |
Used Car Dealers

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62 Hadley Rd
Greenville, PA 16125-1242 | Get Directions

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/10/2022 William C.

Rip offs

Rip off report Gordons are liars and cheats. Negative stars do not exist. My wife took her car in a 2013 Ford escape. It stalled in the driveway and would not start. WE had the car towed to Gordons. It took over a week. First, they said it was a $400 battery. Then they said the bill to repair her car would be $6000. They said the transmission leaked onto the computer module and everything needed to be replaced. The facts are, we had it towed to Ford. Gordons broke a part in the front of the car, installed the wrong battery, the transmission and computer modules are fine. Total cost to repair $300. We are hiring an attorney; I have used in the past and are seeking treble damages. Avoid GORDONS in Wauwatosa or risk the rip off.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Gordons Auto Sales closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Used Car Dealers

Primary Contact:	Gordon Fry (President)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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