Government Occupation Career Center ratings, reviews and complaints - Employment Training Service

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Government Occupation Career Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is training courses for Postal Service employment.

Primary Contact:
Business Started:	3/1/1997
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The company advertises government jobs in help wanted sections of newspapers. Since the firm is not affiliated with any government agency and does not hire anyone for government jobs, we consider its advertising practices to be deceptive and misleading. Companies placing such ads generally sell lists of possible sources of government jobs. Others sell training which they claim will lead to higher scores on civil service exams. We suggest anyone interested in government employment look in the phone book under city, county, state and federal government and contact the agencies directly. Call the various offices to determine if the agency is hiring and where jobs are posted. For instance, Post Offices post job openings in the main post office and at the branch where the job is open. Postings list the time period for applying and the minimum job requirements.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Government Occupation Career Center

Complaints and Resolutions

Other Information