Grand Avenue Flooring & Interiors LLC ratings, reviews and complaints - Flooring Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Grand Avenue Flooring & Interiors LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Since 1979 we've been providing professional flooring and interior services to create warm inviting spaces that reflect taste, elegance, and value to our customers. We're locally owned store that is dedicated to serving a wide variety of flooring

Primary Contact:	Sara Pryer (RMM)
Business Started:	1/5/2023
Social:

About Grand Avenue Flooring & Interiors LLC

We are here to answer all your questions. Stop by our fully sampled 2,000 square foot showroom in beautiful downtown Pacific Grove and we will help you pick products to suit your life style and budget.

We will have our expert in-house installers put everything into place. All you have to do is enjoy the results.

We proudly offer quality products from Mohawk Industries, Kane Carpet, Renaissance Old World Inc., Congoleum, Hunter Douglas, Natural Cork & More, Masland Carpets & Area Rugs, and Summit Window Products, Inc.

We stand behind our products and prove it by offering a 60-day satisfaction guarantee and a lifetime guarantee on labor on everything we sell!

Interested in Grand Avenue Flooring & Interiors LLC?
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Licensing

California State Contractors License Board

Verified License

License Number: 1108942
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Customer Service

Other Categories:

Floor Coverings Dealers

Reputation Report

Grand Avenue Flooring & Interiors LLC

Complaints and Resolutions

Other Information