Granite Plus ratings, reviews and complaints - Marble Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Granite Plus closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling granite counter tops and granite fabrication, and is a quality authorized granite distributor.

Primary Contact:	Steve Chiu (Vice President)
Business Started:	2/26/2001
Social:

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Licensing

As of our last verification on April 27, 2007 we found no record of this company being licensed by the Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We believe this company is operating as an unlicensed contractor. Individuals or companies who perform construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

SC Asia Alliance Corporation

Websites:
There are no additional web sites.

Contacts:

Ronald Woodbeck (COO)

Other Categories:

Granite

Reputation Report

Granite Plus

Complaints and Resolutions

Other Information