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Greatlakes Construction LLC

32 inquiries |
Construction and Remodeling Services

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2823 South Deerfield Avenue
Lansing , MI 48911 | Get Directions

(517) 898-1892

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/13/2019 Steven B.

Very BIG scammers paid them in full came back from out of state was not done. Hired them in August for the jobs to get done!

In August 6,2018 I hired Great Lakes LLC from Lansing to do the job I agreed. The Roof was $11,000 I paid half down! They said they could do the facia gutters and down spouts for $3200.00 I agreed, about two weeks later the two guys said they needed more money. So I was leaving the state for over a week they said it should be done. It wasn't when they were done and told me someone else will Finnish the facia!! A month LATER a guy came worked on it when HE said he was done I asked what about my gutters and down spouts? He said that's between you and Jeramy!!!! So more phone calls and texts ITS January now with NO Response? Started with Business Consumer Alliance, next step legal Action!!!! I hope this will help!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Greatlakes Construction LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a construction business.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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