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Grieco Ford of Raynham

291 inquiries |
New Car Dealers

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1651 New State Highway
Raynham, MA 02767 | Get Directions

(508) 822-1000

http://www.griecofordofraynham...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/31/2020 Lisa C.

Complaint filed in January 2020 was closed but not resolved!

Horrible! The company responding to my complaint here with the BBB that they were willing to work with me to resolve this was a joke!! Met with the Gen Sales Mngr and all they did was offer me less than Dealer KB value - I have gone to 2 other dealers and it came in higher - dis not even acknowledge the 2 cars I was interested in and wanted to run my credit before the trade in offer was even done. They then only mentioned a car well above the amount I wanted to spend and when I explained the situation they still were not willing to even go anywhere near an amount that would not have me rolling over alot of my current loan!! I walked out and am working with another dealer who - without me even saying anything was offering to add more to the trade in to help offset the loan. Bottom line - they responded with an answer that would close the case but could care less! I have been on a "wait list" for about 3 weeks to have what THEY damaged fixed during the MONTH they had my car! My concerns that the car is unsafe goes on very deaf ears at this very shady dealership!! Problem was not resolved - so buyers beware!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Grieco Ford of Raynham closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The company's business is providing new and used car dealer services

Primary Contact:	Domenic Grieco (Owner/General Manager)
Business Started:	N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Grieco Ford

Websites:

http://griecoford.com

Contacts:

Kellee Simoes (Customer Relations Manager)

Kristen Potter (Human Resource Manager)

Other Categories:

Used Car Dealers

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