Gutters By Ruby, Inc ratings, reviews and complaints - Gutters and Downspouts Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Gutters By Ruby, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Since 1980, Gutters By Ruby, Inc has continued to provide professional and quality Gutter Cleaning, Installation and Service repairs.

Primary Contact:	Mark Hruby (Owner)
Business Started:	1/5/1998
Social:

About Gutters By Ruby, Inc

Many times, with building maintenance, it’s out of sight, out of mind. Don’t forget one of the most important parts of your home or business – your gutters.

With Gutters By Ruby, you’ll be sure to get quality products and personalized service – our owner is on every jobsite, so you can rest assured you’re getting work backed by experience.

We’re so sure you’ll be pleased with your service, all of our work is guaranteed, and we don’t charge you until after the job is done.

Interested in Gutters By Ruby, Inc?
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Licensing

California State Contractors License Board

Verified License

License Number: 848891
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Lisa Gardner (Owner)

Information

Other Categories:

Gutter and Downspout Cleaning Services

Addresses:

4284 Moore Street, Los Angeles, CA, 90066

Reputation Report

Gutters By Ruby, Inc

Complaints and Resolutions

Other Information