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Guu's Construction

98 inquiries |
General Building Contractors

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18418 Seine Avenue
Artesia, CA 90701 | Get Directions

(562) 924-5290

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/31/2017 Mui L.

Bad company, no trust, not recommend this company

We hired Guu construction, but they did totally ugly terrible work and use low quality material and very unstable work done. Guu always ask full money for first day and after we paid and he disapeared and never answered call and never coming back to finish work. Guu also never follow up work schedule, but only he changed delay schedule by his own. This company is very bad bad bad and never recommendable. We not trust Guu and also he is not responsible man. Nothing but Only asking money. Soooo bad. Not recommand this small Chinese guy Guu Construction. Be careful.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Guu's Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business provides general building contracting services.

Primary Contact:	Huan Guu (Owner)
Business Started:	8/15/1994
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 694343
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Huan Luen Guu

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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