H & H Marketing ratings, reviews and complaints - Swimming Pool Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege disputes concerning warranty repair claims, failure to complete scheduled work, delays in completing schedules, or dissatisfaction with the quality of workmanship.

The company responds to complaints by completing jobs and making repairs. In response to complaints regarding delays the company generally responds by explaining their contracts allow 90 working days from the date of excavation to complete the job. The company also explains different factors can delay a project such as weather conditions, obtaining the necessary approvals and permits as well as the customer's compliance with payment schedules.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against H & H Marketing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is the sale and construction of swimming pools and related items.

Primary Contact:	Hal Hampton (Owner)
Business Started:	2/28/1978
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 351673
Status: Canceled

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Vacation Nursery

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Trees

Addresses:

9522 Donaldson Road, Lucerne Valley, CA, 92356

Reputation Report

H & H Marketing

Complaints and Resolutions

Other Information