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Harbor Edge Apartments

  33 inquiries |
Apartment Rental and Leasing

625 Audrey Lane
Oxon Hill, MD 20745
| Get Directions

(301) 567-0700

http://www.harborsedgeapts.com

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/20/2019

Take a class on customer service.

This morning I went into the office to serve a subpoena to one of the workers to appear in court on this Friday @ 1:15. There were 2 sheriff officers in the office at the time, 1 in which I had approached outside to ask for assistance in the serving. He told me he was not sure of the process and could not help. So I called 911 and had them dispatch someone. 911 Dispatcher called me back to ask me why did I need a officer if there was a sheriff on the scene and asked for his name. I went into the office to inquire the officers info and proceed with serving. He did not want to give me his name. Ashley the young lady who I was going to serve was getting ready to leave so I asked if I could speak with her for a moment. A new lady wearing a lot of pink with a shorter hair style proceed to tell me "Ashley is about to leave so you will not speak with her you can give me the paper" I told her I would feel more comfortable giving it to her and then both her and the sheriff started to get loud and aggressive with me saying " I'm not going to serve nothing because I am trespassing and I need to leave". He asked them if they wanted me removed and they all said "Yes". They had the sheriff remove me saying I would be arrested if I did not leave. Mind you I was on the 911 call the entire time. They heard everything and dispatched a supervisor over to assist me in serving the paper to Ashley who had gone across the street for the rental office to do an eviction. Constantly mistreated!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Harbor Edge Apartments closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is apartment rental and leasing.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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