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Havasu Dunes Resort

26 inquiries |
Hotels

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620 Lake Havasu Avenue South
Lake Havasu City, AZ 86406-7553 | Get Directions

(928) 855-6626

https://www.extraholidays.com/...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/30/2021 Danita B.

Never had a problem until you hired this rude and poor and disrespectful women.

The manager one of the worst ever to in counter, very rude when finally acknowledge me and my wife. We need some information and did respond so I went to go give and she was very rude to us and basically threw us out. My wife and I have been coming here for years with a lot of our friends. It's the last year any of us will be coming, our friends included. Don't know where you hire but you better change your management because you just lost a lot of guest and I do mean alot. She is the worst and how she treats the employees is not acceptable. I'm am going further with no thanks this year too. Never had a problem until you hired this rude and poor and disrespectful women. Will not return until she is gone sign slot of guest

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Havasu Dunes Resort closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a hotel.

Primary Contact:	General Manager
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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