Find a reputable business?

Reputation Report

Hicks & Mann Inc

  99 inquiries |
General Engineering Contractors

116 Humes Ridge Rd
Williamstown, KY 41097-9441
| Get Directions

(859) 824-5231

Company Rating

BBB

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/4/2025

Court Ruling Confirmed Hicks and Mann Survey Inaccurate

HMI's survey, ruled inaccurate by Grant County's Judge Knight, cost us six years of legal fighting, thousands in legal bills, significantly delayed building a home, and L. Murphy refused to refund our money after guaranteeing he would. Hicks and Mann, a surveying company that claims to be staffed by professionals with years of experience, purports to deliver thorough and accurate results using the latest surveying equipment and techniques. Their website boasts that they "always provide thorough and accurate results," and they quote Scripture from the Bible: "Remove not the ancient landmarks which thy fathers have set... Proverbs 22:28." We hired Hicks and Mann to conduct a survey of our land. The surveyor, Charles Cleveland, completed the survey in a manner that incorrectly allocated a significant portion of our land, including our only driveway access, to our neighbor. When we presented Cleveland with language from the deeds indicating that the properties should meet at the "center" of the roadway, allowing both parties access, he refused to clarify where in his survey the properties met at this central point (because his survey did not reflect that requirement). We brought the issue to Logan Murphy, Cleveland's supervisor, who said that if we could demonstrate that the survey was incorrect, we would receive a refund. Murphy even signed a "guarantee" to this effect. However, after facing a lawsuit due to the erroneous survey, the judge ruled in our favor on November 6, 2023, in case 21-CI-00208 of the Grant County Circuit Court. The ruling confirmed that we owned to the center of the road and had the right to use the entire roadway. Despite presenting this ruling to Logan Murphy, he refused to refund our money, insisting that a surveyor's opinion stating the survey was wrong was necessary for a refund. We explained that a judge's ruling and order supersedes a surveyor's opinion, but Murphy remained intransigent. It is noteworthy that their business cannot be found on the BBB. Hicks and Mann's claims of accuracy and reliability in their survey work are unfounded. They fail to honor their written and signed guarantees when confronted with their mistakes. This review serves as a warning to everyone in Grant and surrounding counties: avoid hiring Hicks and Mann for any survey work. Their false advertising and refusal to stand by their guarantees demonstrate a lack of integrity and professionalism and may cost you dearly.

Read More

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Hicks & Mann Inc closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is Engineering Services

Primary Contact: Phillip Hicks (Owner)
Business Started: N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Hicks & Mann Inc?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.