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Higby McQuiston Inc

25 inquiries |
Funeral Services

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1404 L St
Aurora, NE 68818-2127 | Get Directions

(402) 694-2199

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/27/2025 Peggy D.

Great planning session

Along with our adult children, my husband and I met with Kenny to pre-plan our funerals. Our kids requested this meeting so that the decisions could be made when they weren't dealing with grief. Kenny was very thorough and knowledgeable, and very kind and helpful. Got all arrangements made, except for pallbearers, including caskets chosen. Copies of plans were made for each of us. So glad to have this done, so things will be much easier when the deaths occur.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Higby McQuiston Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Funeral Service And Crematories

Primary Contact:	James E Higby (President)
Business Started:	N/A
Social:

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Licensing

Companies performing funeral services, such as; cemetery, crematory, and embalming are required to be license with the Cemetery and Funeral Bureau. For the most up-to-date information on this license, visit http://www.cfb.ca.gov. You may also contact the Bureau by calling (916) 574-7870.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Higby-Mc Quiston Mortuary Inc

Websites:
There are no additional web sites.

Contacts:

James Higby (President)

Addresses:

P.O. BOX 204, Aurora, NE, 68818-0204

PO Box 204, Aurora, NE, 68818-0204

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