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Highlands Post Acute

  140 inquiries |
Nursing Homes

1578 Sherman Avenue
Cincinnati, OH 45212
| Get Directions

(513) 351-0153

http://www.highlands-pa.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/22/2021

We didn't have a temp and followed company procedures. We felt picked on and bullied.

Hi my boyfriend myself and his family was treated and greeted rudely by a head nurse at the facility a black older lady. Sunday 12/19/2021. She stated that all of her employees were vaccinated. Assuming that we wasn't. She confronted us rudely yelling and she was very disrespectful. In front of all of her employees. She told us to get out. Yelling stating that all of her employees were vaccinated. We didn't have a temp and followed company procedures. We felt targeted against and humiliated by her. She is the only one in the whole company that is very rude. We were told by someone higher in the company that we was allowed back into the facility after she humiliated us in front of everyone causing a uneccessary scene. That there wasn't any changes. We did nothing wrong. We felt targeted against by the head nurse. We both felt humiliated . He goes and sees his mom everyday. It was a very awkward feeling that the whole building was talking about how she handled the situation. We wasn't treated fairly. The care there is very poor. Employees was staring and wondering why we were let back into the facility. We didn't have a temp and followed company procedures. We felt picked on and bullied.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Highlands Post Acute closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is nursing homes.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.