Hirsch Pipe & Supply Company, Inc. ratings, reviews and complaints - Plumbing Fixture Parts and Supplies Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Hirsch Pipe & Supply Company, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At Hirsch, our mission is all about you. We will meet your repair, remodel and commercial plumbing needs at the best possible value. Our huge selection is just the beginning.

Primary Contact:	William Glockner (Owner)
Business Started:	3/18/1946
Social:

About Hirsch Pipe & Supply Company, Inc.

Hirsch Pipe & Supply Company is a wholesale distributor of plumbing supplies. Hirsch Pipe & Supply has sixteen convenient store locations serving the greater Los Angeles, Orange,and San Diego County areas of Southern California. In addition to serving local plumbers, Hirsch Pipe & Supply has a national and international sales team which services contractors and other wholesalers throughout the U.S. and the Pacific Rim.

Founded in 1933, Hirsch Pipe & Supply has always been recognized for its superior service and diverse inventories. Same-day deliveries, prompt and courteous counter service, and a knowledgeable sales staff are just a few of the reasons Hirsch Pipe & Supply has been able to establish itself as a leader in the supply industry. And when it comes to inventory, Hirsch has it! We offer over 25,000 different line items, and are proud to be a master distributor of Chicago Faucet and Sloan Valve.

Looking to the future, Hirsch Pipe & Supply's commitment to servicing the repair and remodel plumber is stronger than ever. From working with manufacturers to lower cost for our customers, to investment in computer systems to improve our service levels, Hirsch Pipe & Supply is always looking for ways to improve its ability to service the industry.

Our huge selection is just the beginning — count on Hirsch for fast, personal service by a knowledgeable team, all backed by the technology needed to make sure you get what you need when you need it.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Hirsch Pipe & Supply Co., Inc.

Websites:
There are no additional web sites.

Contacts:

Letty De Paz (Credit Manager)

Brad Eisenstein (Chief Financial Officer)

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