Find a reputable business?

Reputation Report

Holiday Inn Plattsburgh

44 inquiries |
Hotels

File Complaint

412 State Route 3
Plattsburgh, NY 12901-6519 | Get Directions

(518) 561-5000

http://www.ihg.com

Company Rating

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/19/2020 Michelle G.

Do an inspection and make sure they are cleaning properly so no one else has to endure such disgusting conditions.

Checked in with my 3 year old grandson and husband.i went to use the bathroom and noticed pubic hair in the tub I was handed clorox wipes to clean it myself. Then after using the hot tub I noticed the jets are disgusting and I picked up what was suppose to be clean and find it has semen on it along with a wash clothe with blood and semen on the wash cloth. I mean fresh semen. I complained to the manager and apologized if I was being rude but I am very upset and concerned for our safety if we catch something I will sue them. The manger then became rude and banned me from the hotel which is fine I wont ever or let anyone. I know stay there. down right disgusting so not only am I dealing with my mother on her death bed from cancer now I have to worry about catching a std and my 3 year old autistic grandson catching something

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Holiday Inn Plattsburgh closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a hotel.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Holiday Inn Plattsburgh?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:

www.holidayinn.com

Contacts:

Rita Patel (Manager)

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile