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Hollywood Value Tours

226 inquiries |
Sightseeing Tours

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7071 Hawthorn Avenue, Suite 16
Los Angeles, CA 90028 | Get Directions

(323) 219-9560

**Call us at (323) 219-9560 for more info**

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/1/2014 Karin M.

this is the most dishonest tour company I have ever dealt with

Spoke to owner a total of 5 times on the phone in detail about booking a bus to do a tour of Beverly Hills celebrity homes. Every time I stressed that we only wanted to tour Beverly Hills and not Hollywood or the sunset strip. They lied through their teeth, even told me that they had designed the tour in advance. Totally ruined an event for myself and 10 of my friends. We had to get off the bus because they were going to drive in peak hour traffic to Hollywood which was exactly what they had promised me multiple times on the phone they would not do. Had to charge back my credit card company. They are liars, they are thieves. I hope they go out of business.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Hollywood Value Tours closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Hollywood Value Tours provides sightseeing tours and travel services in Los Angeles County.

Primary Contact:	Mohammed Jewel (Owner)
Business Started:	6/17/2010
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Louie Ferrer (Office Manager)

Addresses:

7042 1/2 Hollywood Blvd. , Los Angeles, CA, 90028

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