Home Depot

Terminate the General Manager of store; He has hurt the business by not stepping in and doing his job.

My father(61) went out this morning 05/27/2019 to shop for some supplies, he is building a fencing/front garden. This was by far the most disappointing experience he has had with Home Depot. The General Manager did not attend to a situation ; with a incorrect transaction made with a cashier. My father paid off one of his HomeDepot Credit cards (of 2) before he filled out a material/item work order, my father told the cashier 3x while he was typing away that there was 2 sides of the sheet filled out. After the cashier filled the order, of only the front of the sheet he rang up my father with a coupon, my father wanted to apply to the entire order. My father signed for the purchased & realized the cashier had not rung him up for the entire order and had applied the coupon. The cashier became flustered and with an atrocious attitude claimed he would not know how to correct his mistake. I do need to express that my father at this moment felt uncomfortable and discriminated against. He had told the cashier everything he needed from the transaction & it was not completed correctly; the General Manager on the side lines instead of steping in and handling the transaction, called my father to a "side bar" and told him to leave. Home Depot not only did he cancel his 2 credit cards when he got home but will never do business with your company again. Hopefully you will take action with this incompetent behavior at this store. -With full concern for customer service

Read More