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HomeTeam Pest Defense

  14 inquiries |
Pest Control Services

765 West State Road 434 Suite J
Longwood, FL 32750-4936
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(407) 830-0299

http://www.pestdefense.com

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/24/2015

HomeTeam Termite Protection is a rip-off

I hate HomeTeam Pest Defense, Inc. of Florida. It is my opinion, that they sell the worst termite protection service possible. Their Sentricon system failed to protect my home from termites, and then they have refused responsibility for the damages. I paid HomeTeam to protect my home from termites for 4 years. I paid HomeTeam for a $1 million dollar warranty to pay for termite damage should it occur. Well...it occurred! I believe they have acted in a dishonest manner, which has led me to sue them for breach of contract in Seminole County. The trial date is set. This should be fun. As Stewie would say, “Victory is mine!”. Furthermore; I believe the local Longwood branch of HomeTeam is implementing corporate wide policies which rest upon weaseling out of responsibility by contract abuse. I am hopeful that a class-action suit will materialize from my sad experience with HomeTeam. The HomeTeam Longwood staff was rude, disrespectful and condescending during my efforts to claim termite damages. I believe they were negligent in stopping the termites before damages became extensive. This has led me to file a Request for Investigation with the Florida Department of Agriculture and Consumer Services. I'd love to hear from former customers or employees with knowledge of similar disputes with Hometeam. Email ==> [email protected]

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against HomeTeam Pest Defense closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing pest control services.

Primary Contact: Jerry Gahlhoff (President)
Business Started: 12/31/1996
Social:

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Licensing

Businesses offering to perform pest control or termite services within California are required to be licensed with the California Structural Pest Control Board. For the most up-to-date information regarding license status, consumers may contact the Structural Pest Control Board by calling (916) 561-8704 or visiting their website at www.pestboard.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Tim Carey
Contact: Mr. (General Manager)
Bradley Baker
Carey (General Manager)