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Hoover of Moncks Corner

210 inquiries |
New Car Dealers

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325 North Highway 52 @ 17a
Moncks Corner, SC 29461 | Get Directions

(843) 761-8053

http://www.hoovercountry.com/

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/10/2022 Carl H.

Be wary of purchasing here..You have been warned..!!

If I could have given less than a 1 I would have...don't buy from these people.They will do anything to get you out the door...then forget getting any help. !! Sugar would not melt in their mouth until after the sale. Things that the Sales manager, Doug, promised to take care of never happened. He conveniently forgot that these promises were made. One issue was even listed on the BS "we owe" form and they have just strung me along, saying that I had to have it done and they would re-imburse me later...really..after he told me that arrangements would be made for it be taken care of at the Dealership and would only take an hour or so. Bottom line is don't buy from these crooks, or if you are foolish enough to buy from there have the entire deal and any promises made notarized...and then maybe you will get them done..or at least have enough documentation for court proceedings. Just remember you have been warned.!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Hoover of Moncks Corner closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company sells new and used vehicles.

Primary Contact:	Sally Malasky (Office Manager)
Business Started:	N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Mark Hoover (Vice President)

Ronald E. Hoover (President)

Customer Service

Other Categories:

Used Car Dealers

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