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12523 Limonite Avenue
Mira Loma, CA 91752
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(888) 232-8572

http://www.hope4home.org

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Company Rating

F

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.


We have received a significant number of complaints against this company. In at least some cases the complaint allegations are very serious.~

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Complaint Closing Statistics

0 complaints against Hope For Home closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Hope For Home provides home loan modification services for an advance fee.

Primary Contact: Lamont Garner Karriem
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Effective October, 2009 in California, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.

HUD approved housing counseling agencies are exempt from this law. For businesses outside of California, please check with the agency that regulates this industry.

The FTC MARS Rule makes it illegal for a company offering mortgage assistance relief services to collect any fees at all until it provides a written offer for a loan modification or other relief from your lender and you accept the offer. They must also provide documentation from your lender showing the changes to your loan if you decide to accept the lenders offer and clearly tell you the total fee they will charge for their services. It is illegal to divide fees or services into components for the purpose of avoiding this law. ~~Under the same rule attorneys who offer mortgage relief services can require an advanced fee ONLY if they: are licensed to practice law in the state where you live or where your house is located; they’re providing you with real legal services and providing mortgage assistance relief services as part of the practice of law; they’re complying with state ethics requirements for attorneys; AND they place the money in a client trust account withdraw fees only as they complete actual legal services and notify you of each withdrawal. ~~Under this same rule attorneys cannot misrepresent any material aspect of their legal services including the likelihood they’ll get a favorable result and attorneys cannot engage in a widespread telemarketing operation staffed by non-attorneys.~

Other Considerations

~ Homeowners having trouble making their mortgage payments or who are in default have options to consider before hiring a foreclosure rescue company or an attorney. Your mortgage servicer can assist you with foreclosure prevention methods that may get you back on track with your payments. In 2014 new mortgage rules went into effect which requires mortgage servicers to inform homeowners about all mortgage workout plans available to them if they have defaulted on the loan and to assign personnel help if the payment is past due.

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~ If you are late on your payment or are aware that you will have difficulty making your payments contact your mortgage servicer right away. Keeping the lines of communication open is critical to resolving issues with your loan. By staying in touch with your servicer you may be able to delay foreclosure proceedings if they are working with you to find a solution to your problem. Some of the options to bringing your loan current and save your home include repayment plans loan modifications or even forbearance. If you’re ineligible for any of these options your servicer may be able to help you find a solution other than foreclosure like a short sale or a voluntary transfer of the property through a “deed in lieu of foreclosure”. Other options to consider are selling your home or filing bankruptcy although due to the long lasting and serious effect of bankruptcy this option should be considered as a last resort.

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~ If you are having a hard time reaching or working with your loan servicer or if you are seeking assistance to help you through the foreclosure prevention process you can speak to a certified housing counselor. A counselor with a housing counseling agency can assess your situation answer your questions go over your options prioritize your debts and help you prepare for discussions with your loan servicer. Housing counseling services usually are free or low cost. Contact (888)995-HOPE (4673) or visit www.hopenow.com for a list of certified housing counselors in your area. You may also contact your local U.S. Department of Housing and Urban Development office at www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm or the housing authority in your area for help in finding a legitimate housing counseling agency nearby.

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Additional Info

DBAs:

Hope 4 Home

Websites:
There are no additional web sites.

Contacts:

Cara Fertitta
Katelyn Lawrence
Alma
Chris
Reese Carlisle (Operations Manager)

Addresses: