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Hyacinth M. Dunstan & Associates

  66 inquiries |
Dental Office

5800 Loch Raven Blvd
Baltimore, MD 21239
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(410) 435-5881

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/8/2020

Dr Dunstan attempted to charge me for services that were already covered under my dental insurance policy.

Dr Dunstan attempted to charge me for services that were already covered under my dental insurance policy. I asked how much did I owe she stated extraction will be about $200.00 . That did not include $40.00 I had just paid. Then I asked what about my insurance. She showed me a fax paper that had "not covered" listings from top to bottom. She told me I was not covered. After looking at the x rays she took, she said she could perform the tooth extraction tge nex day. I called my insurance co . When I confronted her with insurance verification of what I was to pay which was copay only $30 or $60 depending on procedure. She said I had to go to a surgeon. Then she added she owe me a refund. I had paid her $40.00 for that day. I caught this woman in a lie. The Dental Association needs to check into her records because she tried to get me to pay for something that was already covered by my insurance co. She said my insurance didn't cover the procedure. After speaking to my insurance co they said I was covered. it's very likely if I had payed her she would still bill my insurance co. And by doing this she would have been paid twice. I wonder how many other people she has lied to. She must con people to double her earnings? She needs to be investigated. She is going to give me $19.00. out of my $40.00. I will not be going back to her. I just had to complain about what she tried to do to me

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Hyacinth M. Dunstan & Associates closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is dental office.

Primary Contact:
Business Started: N/A
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Licensing

California law requires all practicing Dentists to obtain licensing and register with the Dental Board of California. The goal of the Board is to ensure only qualified persons are providing dental care to California citizens. The Board accomplishes this goal by licensure of only those persons who have demonstrated the necessary knowledge and skill to practice dentistry safely.

For the most up-to-date information on this license, you can call toll free (877) 729-7789 or call (916) 263-2300, you can email
[email protected] or visit the website, www.dbc.ca.gov/verification/license_verification.shtml.

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
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