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ICM Life Insurance Agency

Member | 1,278 inquiries |
Financial Planning and Management Services

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1401 Dove Street, Suite 430
Newport Beach, CA 92660 | Get Directions

(949) 453-7660

http://www.icmfinancial.com

Please contact us for more information and our current business hours.

Company Rating

AAA

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Customer Reviews

based on 14 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 05/01/1995
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 11/14/2017 Andy A.

Pamela Rodriguez is very through with her work

Pamela Rodriguez is very through with her work, she took note of everything I needed and was able to answer all my questions. I have been using Independent Capital Management, Inc for the past two years now and have experienced no problems in dealing with them. If any issues come up or I have a question, I am able to leave a message and Pamela is quick at getting back in touch with me. I would recommend there services to anyone.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against ICM Life Insurance Agency closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Founded in 1988, ICM was formed with the philosophy of providing independent financial advice to individuals, families and businesses throughout the country.

Primary Contact:	Drew Marloe (President/CEO)
Business Started:	8/24/1988
Social:

About ICM Life Insurance Agency

At Independent Capital Management, financial planning with a high level of customized service is our vocation. We are an independent boutique firm established in 1988. While we use a hands-on approach, we are backed by the strength of one of the nation's largest independent broker-dealers. With a robust team in size and depth of experience, we guide you through your unique financial intricacies with discernment.

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Licensing

California Department of Insurance

Verified License

License Number: 0795190
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

ICM Financial

Independent Capital Management, Inc.

ICM Lending

SagePoint Financial Inc.

ICM Real Estate

Websites: