Icon Los Angeles ratings, reviews and complaints - Modeling - Advance Fee

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege misrepresentation of services, and failure to disclose that additional money would be required to complete the process. All complainants thought that the initial fee paid was for all services provided. The company responded in all cases by issuing refunds.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Icon Los Angeles closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing modeling and talent placement services.

Primary Contact:	Thor Bradwell (Owner)
Business Started:	1/1/2001
Social:

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Licensing

California law requires any company that procures or offers to procure employment or auditions, or that provides artist management services, direction or counseling to develop an artist's career, for any of which they collect a fee in advance, to post a $10,000 bond. Companies that charge in advance for such services as registering or listing the artist for employment, photographs, videotapes, other promotional materials, costumes, lessons or training, or auditions are also considered advance fee talent services and are subject to this bonding requirement.

To obtain bonding information, write to the Division of Labor Standards Enforcement, Department of Industrial Relations, Legal Section, at P.O. Box 420603, San Francisco, CA 94142 or call (415) 703-4846 or by email to [email protected] The website address is www.dir.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

On March 21, 2003, we verified that this company is not licensed with the Industrial Relations Board as a talent agency or advance fee talent agency. Companies that promise or procure employment are required by law to be licensed and cannot collect fees prior to offering services. Furthermore, talent agencies cannot refer clients for photography services if any financial gain is involved or fees are collected for registration. On March 19, 2003, the company advised the Bureau they had closed their doors in January of 2002, and are no longer in business. Additional information may be obtained by contacting the Department of Industrial Relations, Division of Labor Standards Enforcement at P.O. Box 420603, San Francisco, CA 94142 or call, 415-703-4846.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Icon Talent

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

10 Universal City Plaza 22nd FL Suite 2203, Universal City, CA, 91608

Reputation Report

Icon Los Angeles

Complaints and Resolutions

Other Information