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Wayne Plaza II, 155 Route 46 West
Wayne, NJ 07470
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(800) 765-2994

http://www.ideavillage.com

24/7

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/5/2019

Product does not work as advertised

I was excited to be able to buy the gloves. Bottom at Walmart as seen on TV the Copper Fit gloves. Price 19.99 plus tax. I didn't have them 72 hours and they were falling apart. I'm disabled so there wasn't much I could do to make them fall apart I used them more to drive then anything. There wasn't much else need for them as is and the keep the swelling down in my hands to where I could write set like I said 72 hours later I had to take them and get my money back. So don't be selling a product that is false especially those who labor with them and I needed them to keep the swelling down in my hands from my neuropathy. I deserve some kind of reimbursement other than just my money. It wasn't much you need for them as is and it keep the swelling down in my hands to where I could write but like I said 72 hours later I had to take them and get my money back. So don't be selling a product that is false especially those who labor with them and I needed them to keep the swelling down in my hands from my neuropathy. I deserve some kind of reimbursement as as in just my money. That's just ridiculous that you would do that to somebody a corporation like that false advertisement you all should be sued. I deserve something more than just my money back by pain and suffering as well it cost me to have a mental breakdown. I was so looking forward to being able to use my hands again and that's just a mental physical breakdown. Some kind of compensation should be given out to people that have

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Complaints and Resolutions

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Idea Village closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

Idea Village Products Corp. is a developer and marketer of some of the most successful consumer products in "As Seen on TV" history.

Primary Contact: Maryann Hrebeniuk (Customer Service Manager)
Business Started: 1/1/1999
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

ideavillage.com
PediSpin

Websites:
There are no additional web sites.

Contacts:

Cathy Teves
David Epstein (CFO)
Anand Khubani (Founder and CEO)
John Valentin (Vice President of Operations)
Mike Govindani (Vice President of Sales)