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Ideal Property Solutions

5 inquiries |
Roof Contractors

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4133 North Perryville Road
Loves Park, IL 61111 | Get Directions

(877) 597-0707

http://www.ipsroofs.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/14/2020 Rick P.

Just want to advise people not to use Ideal Property Solutions.

I had Ideal out to look at my roof. Many homeowners in my subdivision are getting new roofs with insurance claims. I was told that if I make a claim to my insurance they would meet the adjuster when they came out. We scheduled the adjuster and advised Ideal of the appointment. The day before I confirmed the appt with Ideal and Josh Bevins confirmed he would be at the appt 9am 8/13/2020. The adjust came and inspected the roof. Ideal never showed up or called. When the adjuster was done reviewing the roof he said if the roofer was present he could discuss the issue with the roofer. Since, the Ideal was not at the appt the insurance agent said he could not approve the claim. Now, I will have to pay for the roof my self. DO NOT USE IDEAL PROPERTY SOLUTIONS.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ideal Property Solutions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is roof contractors.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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