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iDivorceForms.com

883 inquiries |
Legal Forms Assistance

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30025 Alicia Parkway, Suite G127
Laguna Niguel, CA 92677 | Get Directions

(800) 858-9891

http://www.idivorceforms.com

Monday - Friday, 6am - 8pm PST

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/3/2016 michael c.

refunds

Be very certain that you are wanting to remain with the company (I divorce forms)during the process. If there are any disputes, complications, or pending contests to the divorce where the advice of a legal attorney is required, AND if you address these issues within 24 hrs of payment, then a refund will be granted. A full refund takes between "3 - 10" business days (basically 2 weeks) for the refund to be processed. However my case was marked as "pending" for 16 working days before the funds were sent back to the issuing financial institution. Then it takes 3 - 5 business days for the pending funds to be reviewed for reposting back to the account. In essence, you are looking at a 4 week wait and pending time before the funds were returned to the account. Secondly, the card was compromised in the transition of payment to I-Divorce Forms, causing the card to be shut-down and reissued. Several attempts at accessing the card by third party "hackers" was denied. This leads me to believe that their site is not as secure as was advertised. This company should bear the warning "Caveat Emptor"

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against iDivorceForms.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

If divorce has become the only way forward for you and your spouse, iDivorceForms can make the online divorce process easier and faster than a traditional divorce.

Primary Contact:	Customer Support
Business Started:	3/9/2001
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Jason McClain (CEO)

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