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I.K.B. Kitchen and Baths LLC

511 inquiries |
Home Improvements

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3220 Hollywood Street
Mohegan, NY 10547 | Get Directions

(914) 879-0834

Monday - Friday: 8:00 am - 4:30 pm
Saturday - Sunday: 9:00 am - Noon

Company Rating

AAA

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Customer Reviews

based on 7 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/23/2015 Lori N.

Professional and Highly Recommended!

Randy Stebbins installed kitchen cabinets for us. Randy and his team did a great job installing cabinets for us. We have a large kitchen with many cabinets and drawers. We were very happy with him and his team. They did a professional job with professional manner and courtesy. Randy was very open to comments and suggestions. He was detail oriented. He made sure to get my approval for some changes prior to implication. He is a very experienced installer with a pleasant personality. Randy and his staff met all of our expectations! We highly recommend Randy and his company. If you expect a professional kitchen installation with someone who has lots of experience as well as being trustworthy and courteous, Randy is the one!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against I.K.B. Kitchen and Baths LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

I.K.B. Kitchens and Bath, LLC provides professional, licensed kitchen and bath renovation services in Putnam and Westchester County, New York.

Primary Contact:	Randy Stebbins (Owner)
Business Started:	4/8/2013
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Licensing

~ This company may be required to licensed or registered for the services they provide. To check the status of this company's license or registration please contact Westchester County at www.westchestergov.com or please call 914 995-2000.

~ ~

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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