Il Cafe Latte 1

Both the waiter and owner was rude, disrespectful, uncaring and without sympathy

Today 6/20 while having brunch a male waiter African American feminine tall slim man wearing all black with a black cap spilled three glasses of water on my four year old son while also breaking a glass on the floor near the right side of my sons eyes, face and body. This incident was shocking, fearful, embarrassing and rendered my son and myself to be emotionally disturb to the point of being speechless . The staff was rude , insulting , degrading , racist and unapologetic . They lacked class, etiquette, and customer service. As a result , my four year old son and I was left feeling inadequate, belittled and afraid . The establishment took no consideration of my sons safety and well-being. At this time, IL Cafe Latte INC located at 189 Lenox Ave. NY, NY 10026 establishment needs to be held financially accountable. Both the waiter and owner was rude, disrespectful, uncaring and without sympathy. As a mother I was left feeling inadequate and unsure about my sons safety. My son and myself was emotionally disturbed and withdrawn. I would like both the owner and waiter to be financially accountable for their actions and lack of safety obligation to all consumers.

Read More