iLeads.Com, LLC ratings, reviews and complaints - Lead Sales

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against iLeads.Com, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Since 1996 iLeads.com, LLC has innovated new and exciting products for the mortgage leads industries.

Primary Contact:	Drew Warmington (Managing Partner)
Business Started:	4/14/1997
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company sells marketing lists and leads to mortgage and insurance companies. The leads are offered with a guarantee that any leads that prove to be unqualified will be replaced with new data at no cost. The company's contract also has a monthly automatic renewal clause. If customers fail to cancel as directed the company continues to deduct monthly charges from their account. The company also has a no refund policy based on thier guarantee to replace any leads that prove to be bad. ~~Companies purchasing leads should be aware that such guarantees can be worthless in some cases. If the information you obtained in the first round was unsuccessful what assurances do you have that the second replacement list will be any better suited than the first list received.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

ILeads.Com, LLC

Websites:
There are no additional web sites.

Contacts:

Jason Cagle (COO)

Reputation Report

iLeads.Com, LLC

Complaints and Resolutions

Other Information