Imperial Roofing & Gutters, Inc. ratings, reviews and complaints - Roof Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Imperial Roofing & Gutters, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Imperial Roofing & Gutters Inc offers an array of services including roof preventative maintenance, roof leak repairs, seamless 5" and 6" rain gutter installations and much more.

Primary Contact:	Mariana Ortega (CEO/President/RMO)
Business Started:	12/21/2018
Social:

About Imperial Roofing & Gutters, Inc.

Imperial Roofing and Gutters, Inc. a Residential, Commercial/HOA, and Apartments roof & rain gutter maintenance business has been providing services to all of Southern California.

We specialize in management properties to assist property managers and building owners in ensuring their roof & gutter system maintenance are up to date.

Located out of Riverside, CA. we are able to quickly service those in the Orange County, Los Angeles County, Riverside County and areas of San Bernardino County.

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Licensing

California State Contractors License Board

Verified License

License Number: 1065800
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Ricardo Ortega (RMO)

Other Categories:

Metal Products Contractor

Gutters and Downspouts Contractor